PRIVACY POLICY

At Cloverleaf, safeguarding your privacy and ensuring the security of your personal information is our paramount commitment. Our Data Privacy Policy serves as a comprehensive guide, detailing the types of data we collect, how we leverage it, and the stringent measures we implement to fortify its protection.

1. Information We Collect:

Personal Information:

We may collect personal information such as your name, email address, contact number, and other relevant details.

Location Information:

To enhance your experience and provide location-specific services, we may collect and process information about your device's location. You have the option to enable or disable location services through your device settings.

Usage Data:

We collect data on how you interact with our app, including pages visited, features used, and other engagement metrics.

2. How We Use Your Information:

Location Information:

We use your location information to tailor our services to your geographical area, providing you with relevant content, features, and recommendations.

Personal Information:

Personal information is utilized for account management, communication, and to enhance the overall functionality of our app.

Usage Data:

Usage data helps us analyze app performance, improve features, and optimize user experiences.

3. Sharing Your Information:

Third-Party Service Providers:

We may engage third-party service providers to assist us in delivering our services, and they may have access to your information. However, they are obligated to maintain the confidentiality and security of your data.

4. Your Control Over Information:

Location Settings:

You can manage location settings on your device to control the sharing of location information.

Account Preferences:

You have the option to update or delete your account information through the app settings.

File Acess Settings:

You can manage the file acess on your device for upload ,download & open the files.

5. Data Security:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Changes to Privacy Policy:

We reserve the right to update and modify this Privacy Policy. Any changes will be communicated through the app or our website.

7. Contact Us:

If you have any questions or concerns regarding our Privacy Policy, please contact us at [Your Contact Information]. By using our app, you agree to the terms outlined in this Privacy Policy.

8. Data Security

We take appropriate security measures to protect users' personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption
• Regular security audits
• Strict access controls

9. Data Retention

We retain users' personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. Data Disclosure

We do not sell, trade, or transfer users' personal information to third parties without explicit consent, except in the following situations:

• Compliance with legal obligations
• Protection of our rights or safety
• Facilitation of third-party services integral to our operations (e.g., payment processors)

11. User Rights

Users have the right to:

• Access, update, or delete their personal information
• Object to or restrict the processing of their personal informationy
• Request a copy of their personal information

12. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and collect usage data. Users can control cookies through their browser settings.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

14.Updates to this Policy

We reserve the right to update this Data Privacy Policy periodically. Users will be notified of any material changes via email or through prominent notices on our website.

15. Usage of Customer Data

15.1 Data Processing

We process customer data on behalf of our users in order to provide our services effectively. The data you provide to us may include personal information and other relevant data necessary for the functioning of our services

15.2 Purpose of Data Usage

We use customer data for the following purposes:

• To deliver the requested services and fulfill our contractual obligations.
• To personalize and enhance the user experience.
• To improve our services, develop new features, and conduct data analysis and research.
• To communicate with customers, provide customer support, and respond to inquiries.
• To send important service-related notifications, updates, and administrative messages.
• To ensure the security and integrity of our systems and prevent fraudulent or unauthorized activities.
• To comply with legal obligations and enforce our terms of service.

15.3 Data Sharing and Disclosure

We do not share customer data with third parties except in the following circumstances:

• With the customer's explicit consent or instruction.
• With trusted third-party service providers who assist us in delivering our services and who have agreed to maintain the confidentiality and security of the data
• If we are legally obligated to disclose the data in response to a valid legal request, such as a court order or government demand.

15.4 Data Anonymization and Aggregation

We may aggregate and anonymize customer data to generate statistical or analytical insights for our internal use or for sharing with third parties. These aggregated and anonymized insights do not identify individual customers.

15.5 Data Retention

We retain customer data for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable laws. Upon termination of a user's account, we will securely delete or anonymize their data, unless retention is necessary to comply with legal obligations or protect our rights.

15.6 International Data Transfers

We may transfer and store customer data to servers located in countries outside the jurisdiction in which the data was collected. By using our services, customers consent to the transfer of their data to these international locations, which may have data protection laws that differ from their home jurisdiction.

15.7 Your Data Rights

Customers have certain rights regarding their personal information, including:

• The right to access, update, or correct their data.
• The right to withdraw consent or object to the processing of their data.
• The right to request the erasure or deletion of their data under certain circumstances
• The right to receive a copy of their data in a structured, commonly used, and machine-readable format.

16. General Data Protection Regulation (GDPR) Compliance

16.1 Data Controller and Data Processor

For the purposes of the General Data Protection Regulation (GDPR), when processing personal data of individuals located in the European Economic Area (EEA), Cloverleaf acts as either a Data Controller or a Data Processor, depending on the specific context of the data processing activities.

16.2 Legal Basis for Data Processing

We will only process personal data of individuals located in the EEA on lawful bases as outlined in the GDPR. These legal bases may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, or legitimate interests pursued by Cloverleaf or a third party.

16.3 Rights of Data Subjects

Data subjects located in the EEA have certain rights under the GDPR, including:

• The right to be informed about the collection and use of their personal data.
• The right to access their personal data and request information about how it is processed.
• The right to rectify any inaccurate or incomplete personal data.
• The right to erasure ("right to be forgotten") under certain circumstances.
• The right to restrict the processing of their personal data.
• The right to data portability, allowing them to obtain and reuse their personal data for their own purposes across different services.
• The right to object to the processing of their personal data in certain situations.
• The right not to be subject to automated decision-making, including profiling, that significantly affects them.

16.4 Data Transfers Outside the EEA

If, in the future, we anticipate the need to transfer personal data from individuals located in the EEA to countries or organizations outside the EEA, rest assured that we will adhere to the stringent requirements of the General Data Protection Regulation (GDPR). This commitment includes implementing appropriate safeguards such as standard contractual clauses approved by the European Commission or relying on an adequacy decision by the European Commission to ensure the utmost protection of your data.

16.5 Data Breach Notification

In the unlikely event of a data breach that could pose a risk to the rights and freedoms of individuals, we are dedicated to promptly notifying the relevant supervisory authority. If required by the GDPR, affected individuals will also be notified expeditiously, with all necessary details about the nature of the breach, the compromised data, and the mitigation measures taken. Rest assured, your privacy and data security remain our top priorities.